Monday, January 30, 2012

A Review on Kapruka Gift Delivery Service..



This time thought to write a little review on Kapruka Gift Delivery Service which is quite popular among Sri Lankans living in abroad.

This week one of my closest friend, hmm.. I'd say a To-be-A-Relation had her birthday on the 25th and I wanted to send her something to make her surprise. So the best and easiest option I had was Kapruka.

I wanted to send some flowers in the morning on 25th to her office at boralesgamuwa. So I made a call to the hotline number [+ 94-11-2823336] of Kapruka and asked how long will it take to deliver if it's within Colombo. A girl answered the phone and said they can deliver the goods tomorrow if I place the order today before 9pm in the evening.

So I visited their site which is www.lanka.info and searched for an affordable flower bouquet. The ready-made flower bouquets were quite expensive for ME at least, so I searched for custom-made flower bouquets and found the link here. However their minimum total for custom flower arrangement is USD 5.00. That's alright with me so I ordered a flower arrangement for USD 11.76 with a vase. I paid it through my Sampath Webcard and got the order confirmation email right after I did the payment.

So on the day after, sharp at 11.54am I got another email saying that order was successfully delivered to the address. And it was really quick confirmation I'd say. Because at 11.56am sharp, I got the call from my friend and she thanked me saying it's so beautiful. I was surprised how fast Kapruka is. They could confirm the receipt just two minutes before my friend does. I guess they did it through mobile or like something. And on the day after receipt, I received below email with the thank you note from my friend and it is so touching to see her handwriting.



Finally I can say that I'm a happy and satisfied customer of an online business platform in Sri Lanka. =]

34 comments:

  1. They have a really good service except for calling the recipient one day prior to the delivery and spoiling the surprise. What I do is give my number instead of the recipient's number.

    ReplyDelete
  2. @uditha - Thanksyo buddy..

    @haja - Hmmm.. I didn't experience that kind of thing.. They've called the recipient few minutes before the delivery to verify the address.. That's it.. Anyway, the tip you've mentioned seems better to try next time.. Thanksyo Haja.. =]

    ReplyDelete
  3. කප් රුකෙන් මන් නම් මොකුත්ම අරන් නැහැ හැබැයි අපේ ගෙදරට අවුරුද්දට දෙපාරක් පලතුරු බාස්කට් ලැබෙනවා ඒවා ගැනම් නම් මට නම් සෑහීමකට පත්වෙන්න බැහැ මොකද ගොඩක් වෙලාවට තැලිච්ච පළතුරු තියෙනවා

    ReplyDelete
  4. Hmm My experience is kinda different Udara. Kapuka made my Valentine's day 2012 a total mess. When i placed the order they told that they will deliver the gift by 12.30pm on 14th. But they could deliver it at 6.00pm only.

    You know the best part?? I have ordered 1 Rose, 3 Ferraro Chocos and a mug. They have delivered the gifts without the Rose.

    I could excuse them because there were around 400+ deliveries island wide on that day. But they should deliver the ordered gifts as it was neda??

    ReplyDelete
  5. Hi all, you must also try Auragifts.com. It's a new gift site. They have been doing quite well with loads of things to choose from.

    ReplyDelete
  6. You are lucky. I ordered a birthday cake for my son's birthday and gave a delivery time as 10am so that there would be some space for unexpected delays. Party ended at 6pm and they delivered the cake at 8pm. That is 10 hours after the requested time. I will never use Kapruka again

    ReplyDelete
  7. Thank you for sharing. If you're looking for a wide range of delivery options to meet your every need and deadline, consider a delivery service!
    delivery service Minneapolis

    ReplyDelete
  8. Nice I also share with you something hope this helpful for you my friends know it sounds crazy, but more and more online flower delivery services are doing this. They offer monthly flowers gifts, a different flower arrangement every month for a year. They send out the freshest, in season flowers once a month to your recipient. You can personalize the card each month so your recipient doesn't have to know you bought them all at once. The advantage to this is that you can save a lot of money by buying in bulk. They give you the best deals possible when you order a year's supply of flowers at once. If you don't do follow any of the other tips above, follow this one and send flowers cheap all year long. You'll be a hero in your recipient's eyes. Check it out thanks.
    Ethiopia 24 Hour Flower Delivery

    ReplyDelete
  9. Thank you for sharing valuable information.The whole blog is very nice found some good information here Thanks.. Gift Delivery To Hungary. You can now order online and send gifts and flowers to Hungary. Just think of gift and a loved one and we’ll make it happen. A friendly courtesy call to Hungary to schedule the delivery, followed by a professional home delivery and a prompt delivery notification back to you, are just some of the features we offer with every single order.

    ReplyDelete
  10. Hi, very attractive blog. Your gifts actually make the recipient recall the sweet time and terms staying together, you have the made easy way to land a grand joyous moment on them. It’s the gift collection from
    online gift delivery in Hyderabad

    ReplyDelete
  11. I am glad to find your impressive way of writing the post. Now it becomes easy for me to understand and implement the concept. Thanks for sharing the post.
    send online flowers

    ReplyDelete
  12. https://www.facebook.com/pages/Kapruka-wwwlankainfocom-Scams/273659946064395

    ReplyDelete
  13. Its fantastic to read something on gift delivery services.Your information is really helpful. Well written post today everyone send gifts to their love or relatives so its good idea.
    online gift delivery in indore

    ReplyDelete
  14. If you are looking for same day flowers & gifts and chocolates delivery to India, then Bookurgift is an online portal to send combo gifts online across India.Send Gifts Online to India

    ReplyDelete
  15. nice article… simple and useful :) Thanku for sharing this post......! Cromaretail Coupon

    ReplyDelete
  16. For a Minneapolis and Dallas Delivery service please contact us from the links below

    There are some better Medical Courier Dallas point of orders all allowing the work to rise in fresh as well as innovative times. There are such Delivery Service Dallas high done as way as best points all necessary to have in the market. The timing and placing of work which are all associated Courier Service Minneapolis with the work makes a good sense through proper and countering the need of all goods in different place of the Delivery Service Ft Worth world.

    ReplyDelete
  17. Send online imported flowers to Pakistan to your loved one. Send birthday flowers to Lahore. Send Anniversary beautiful flowers to Lahore, Karachi, Islamabad or all over Pakistan.
    Send Flowers to Pakistan

    ReplyDelete
  18. Lakwimana is one of the best online Shoping stores in Sri Lanka
    Contact us on Viber | Whatsapp | IMO : +94 77 88 92 006
    Skype : lakwimana.com
    Web : http://lakwimana.com

    ReplyDelete
  19. Use Lakwimana if your are looking for best Kapruka Alternative for online gift delivery in sri Lanka .

    ReplyDelete
  20. Imagine you�re witout a doubt inside your university a short time in addition to destin breast augmentation however anyone can�t choose a day. Or perhaps inquiring an individual for a time can be a misery for yourself. As well as, you see that hard that will solution girls along with lacks self-assurance in you. click for more info

    ReplyDelete
  21. Today online gifting industry is fastest growing industry in India. You can book your order through online shopping portal which are offering big discount in Jaipur.
    Online Gift Supplier in Jaipur

    ReplyDelete
  22. I actually wanted to make a small note to thank you for those stunning information you are giving at this site. My considerable internet investigation has at the end of the day been paid with reliable insight to exchange with my relatives. I would believe that we site visitors are truly fortunate to dwell in a fabulous network with many brilliant people with insightful suggestions. I feel extremely fortunate to have discovered the weblog and look forward to plenty of more brilliant moments reading here. Thanks a lot again for everything. get more

    ReplyDelete
  23. I have to seen your blog. And it is very fabulous. i am totally inspire your blog. Send Flowers Valentine Day in Lahore

    ReplyDelete
  24. Nice post !Good news for international tourist of Sri Lanka ,now Sri Lanka online visa is available .

    ReplyDelete
  25. Excellent article. Very interesting to read. I really love to read such a nice article. Thanks! keep rocking.
    online gift store in Islamabad

    ReplyDelete
  26. Nice information …. Plz keep sharing this type of post ….for any query regarding srilanka visa ETA Visa Sri Lanka online , ETA Visa to Sri Lanka

    ReplyDelete
  27. Very very nice post … thanks for sharing with us … But if you are searching for any kind of srilanka visa… then visit online tourist visa application for Sri Lanka, ETA Visa to Sri Lanka

    ReplyDelete
  28. Send Gifts Under $10 , Send Gifts to Pakistan , Send Corporate Gifts
    If you are looking for gift delivery in Pakistan? We warmly welcome you to https://www.thewoodvalue.com/ Because we offer you one of the best wooden handmade art & craft decor items to send gifts Pakistan. A variety of Pakistan handicrafts, home decor, office decor, kitchen decor and wall decor are available at our online store. We offer online gift shopping in Pakistan with free delivery. The Wood Value is great way to send wooden handmade gifts as corporate gifts.

    ReplyDelete
  29. This is my first time visit here. From the tons of comments on your articles,I guess I am not only one having all the enjoyment right here! https://www.rapidus.com

    ReplyDelete
  30. Fruit And Wine Basket
    US$ 42.92( 42.92US$ ≈ 60.95 AU Dollars ) really disappointed the item they have sent on my mother's bday. Fruits were not fresh and a fruit drink bottle except a wine bottle What they have mentioned in their website. Misleading ads can't trust their website at all. They need to correct the description of the item properly in their website. If it's a non alcoholic drink please make it correct in the description.

    ReplyDelete
  31. This is the worst service provider i have dealt with. No worries about customers and failed to deliver the item ordered on the date requested. came up with silly excused cannot be accepted. poor customer handling and no respect of emotional values of relationships. can not be trusted as a service provider. i have report this matter to Consumer Affairs Authority. looking forward to take further legal actions. should not give leeway to this kind of service providers who only worries about the profit.

    following is the letter forwarded by me.

    1. Complaint details regarding KAPRUKA DELIVERY are forwarded herewith as an attachment for your kind perusal. it is to inform you that I made my order after verbal confirmation made by KAPRUKA hotline (I'm possessing with audio recordings) weather item can be delivered on 01 June 2020. But, on 31 May 2020, I made a call again to confirm the delivery and that time they came up with reply they will not be able to deliver the item on 01 June 2020. Even as a service provider they failed to inform the inadequacy until I made a call my own.

    2. According to their explanation item could not be delivered due to curfew imposing on 31 May 2020 (But I requested to deliver it on 01st June). My concern is why they confirmed the delivery at the time of placing order even though they didn't have any mechanism to do such (Curfew placing news came by 1235hrs and I made my order after 1430hrs).

    3. This is a clear showcase of as company KAPRUKA only worry about making a profit from any situation without even confirming to the standards and service determined by the service provider. I am disappointed with the service provided and even after informing the situation hotline/customer care personnel and responsible officials failed to handle the case positively.

    4. By the time I'm sending this email, KAPRUKA failed to deliver the item as per the requested time of delivery when making the order. so, it seems like that these delivery guidelines and request are just for promoting their service and continuously KAPRUKA failed to comply with the agreed standards.

    5. hence, it is requested to inquire about the inconvenience faced by me by keeping trust in a renown service provider by paying more than RS. 800 extra money (for delivery + other chargers).

    6. This kind of service providers should be blacklisted to provide an example to others to standardize the online delivery services in the country as well as mitigate the issues faced by customers.

    7. I'm expecting to write the issue to HE the President and other responsible personnel in the Government as a lawful citizen.

    8. Sir, I hope and request proportionate legal action will be taken from your side.

    Thank you very much

    ReplyDelete